Step 3 of installation.
Submitted by blaird on Tue, 05/13/2008 - 15:08.
I am at step 3 of installation and when I enter the database information, the screen appears to refresh with nothing happening. It seems to be a permissions issue, but I have no idea what permissions to give to what folder. I am using windows 2003 server. Can someone please help me out with this problem.
Any help would be great!
-B
... with quite a lot of permissions already set as 777. Am I missing one ? The refresh of step 3 in my case keeps the username and password, but erases the database name. Thanks alot if someone has an idea... Cheers.
1 - check that you have not used a corrupted set of files. Sometimes people get corrupted files when uploading them to a remote connection or otherwise
2 - Check your error logs, both php and apache to see if that gives you some guidance. If not, post more information about the problem here
Thanks Ryan for your input while I was gone a few days. I continue on this issue...
1 - I re-downloaded the whole pack (the current version on the "Download" page) and re-uploaded it on my server. Everything was OK during the process but did not help.
2 - I checked the errors logs in my web-navigator and on the web-server. Nothing helps. It must be a stupid thing, but what I have tried up to now did not help ! Steps 1 and 2 of the installation pass without problem. On step 3, I paste username, password and database name (so they are right), with the "table prefix" as "pp_". When I click "next", the page stays on step 3 (".../install/index.php?step=3"), and the fields "username", "password" and "database name" just disappear. No error message telling me the password is wrong or whatever (as it happens when it is the case). One last thing : first, it was refreshing only one field - not three as it is the case now.
I hope it can help.
Its possible that you still have corrupted files from doing an ftp upload. Generally, it is recommended to upload the compressed archive directly to your server and then decompress the files.
If it is still not helping, it is possible that your host is restricting either memory or execution time for a script which is preventing the installation steps from completing. You can find this information yourself in the apache config and php.ini files, otherwise ask your host.
You can also try manually installing, which will require you to be familiar with loading mysql data into the database.
Just to give feed-back on my way to solve this problem : in fact, the answer was on my web-hosting company side. The site was opened in 2002, and still had an autentification by URL, as cookies are nowadays used. Right away during my phone call, they fixed something on the server and it was quite fine aftewars. No refresh anymore and login possible. Only a little fix on a .php file (same issue elsewere in this forum) and it is working - well !