Blank Page when downloading
Submitted by solal on Wed, 06/25/2008 - 17:47.
Hello there,
I have installed PP with succes, and used it for a while.
Now a new problem appears: I cannot download big sized files I upload succesfully few days ago...
A blank page is displayed.
I put on a php.ini file :
upload_max_filesize = 32M ;
post_max_size = 32M ;
What is strange is that is I still can download smaller sized files!
Does anybody have an idea ?
Thanks in advance :)
Sol.
PS: Where can I download the file that interests me ?
The blank page address is :
http://<ProjectDomain>/index.php?c=files&a=download_file&id=30&active_project=9
Thanks :)
Try increasing php's memory limit in php.ini .
If you are storing uploads in the filesystem then each file is given a unique id, so it's going to be pretty hard to find the file without PP.
EDIT: I presume you've removed your domain from the url that you've pasted?
Hello ALex,
I increased the limit in php.ini to 64M (3 times the size of the file) but with no success...
EDIT: I put signs that have been interpreted ! :)
Anyway I succeed in finding my file on the tree thanks to the 'attribute.php' file, where the hexadecimal barbarian name is given in the array. The 5 first caracters correspond to the name of the folder in the 'upload' folder. Just add '.zip' to the file name and unzip.
The big sized file problem is still weired !! :)
Sol.
I'm having the exact same issue. I've uploaded several files that are < 1.5 meg and they all work. However, when I tried to upload a file that is about 6 megs, whenever I try to download the file all I get is a blank page. I verified the file is correct in the uploads directory. Any help would be most appreciated!
Can you guys enable debug to see if anything strange is coming up
open config/config.php
find define('DEBUG', false);
replace with define('DEBUG', true);
and then try downloading again
Thank you! I was getting this issue and thought my files were corrupt. Enabling debug showed me that my php memory limit was too low (32MB) and that was preventing download of a 14MB file. For other folks in my situation - I don't have direct control of php.ini but I am able to modify using htaccess with the following 3 lines in Project Pier's root .htaccess file:
php_value upload_max_filesize 18M
php_value post_max_size 25M
php_value memory_limit 54M